Politique de remboursement

Our refund policy lasts 10 days.

If your package meets the conditions for returns. GIOVANNACOSMETICS will reimburse you for the amount of your order, excluding return costs.

Once we have received and inspected the returned item, we will send you an email to confirm that we have received it. We will also notify you of our decision to approve or reject your refund request.

If your request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.